Privacy Policy

Confidentiality of Privacy Information is the most important thing for PT Tonjoo Gagas Teknologi which conducts business under the name TONJOO (“We”). We are committed to protecting and respecting the privacy of users (“you”) when accessing and using our services including but not limited to (“Our Services”).


This privacy policy sets the groundwork for how we use the personal information we collect and/or you provide (“Personal Information”). This Privacy Policy prevails to all users of our Services, unless set out on a separate Privacy Policy. Please read our Privacy Policy carefully so that you can understand our approach and how we use that information.


This Privacy Policy includes the following:


A. Personal Information We May Collect


B. Use of Personal Information


C. Disclosure of Personal Information


D. Storage of Personal Information


E. Your Rights


F. Cookies Policy


G. Recognition and Consent


H. Marketing Materials


I. Changes in Our Privacy Policy


J. How to Contact Us


By visiting and/or registering an Account on our Services, you and/or your parent, guardian or parent (if you are under the age of 18 (eighteen) accepts and agrees to the approaches and ways described in this Privacy Policy.




We may collect Personal Information in the form of:


  1. The information you provide. You may provide information via electronic form on our Services or by corresponding by telephone, email, and so on. This information includes information you provide when registering for Our Services, subscribing to Our Services, searching for products, participating in online discussions, or other social media functions on our Services, entering competitions, promotions, or surveys and when you report problems with our Services. The information you provide may include your name, address, email address, phone number, financial and credit card information, personal description, photos and other data. We may ask you to verify the information you provide, to ensure the accuracy of that information.


  1. The information we collect. For each of your visits to our Services, we may automatically collect the following information:


  • a) Technical information, including the Internet Protocol (IP address) address used to connect your computer to the internet, your log in information, the type and version of the browser used, time zone settings, browser plugin types and versions, operating systems and Services;
  • b) Information about your visit, including a complete list of Uniform Resource Locators visited to, through and from our Services (including dates and times); products you see or search for; Page response time, download issues, length of visit on a particular page, on-page interaction information (such as scrolling, clicks, or mouse movements), methods used to leave the site, and phone numbers used to contact our customer service.


  1. Information we receive from other sources. We may receive information if you use other sites we operate or other services we provide. We also work with third parties (including, but not limited to for example, business partners, sub-contractors in technical services, payment and delivery services, advertising networks, analytics providers, information search providers, credit reference agencies) (“Our Partners”) and may receive information from them. We will take steps within reasonable limits to verify the information we obtain from other sources in accordance with the Applicable Regulations.




We use personal information in the following ways:


We may use personal information collected through our Service site to contact you in connection with products and services offered by us and/or our partners and vice versa to improve your experience with us and/or our partners. Personal information will not be sold or transferred in ways that violate applicable laws and regulations, except that we will disclose the information we collect to governments or other authorities if required by applicable laws and regulations.




We may share or disclose Personal Data with members of our business group, which includes branches and subsidiaries, as well as its main parent companies and subsidiaries. We may share Personal Data with third parties, including:


  1. Business partners, contractors, and sub-contractors in the implementation of contracts that We carry out with them or You.



  1. Advertisers and ad networks that need data to select and offer relevant ads for you and other users. We do not disclose information about identifiable individuals, but we may provide them with aggregate information about our users (e.g. information that 500 men under the age of 40 have accessed their advertising links on any given day). We may also provide aggregated information to assist advertisers in reaching a specific target audience (e.g., 50 women in Central Jakarta). We may use the personal data we collect to meet advertiser requests by showing their ads to that target audience.


  1. Analytics providers and search engines that help us to improve and optimize our services.


  1. We may disclose information to third parties:


  • a) In situations where we sell or buy companies and/or assets, we may disclose data to potential buyers or sellers of such companies or assets.
  • b) If we or its parent company or the substantial assets associated therein are acquired by a third party, then the Personal Data held about our customers will be one of the transferable assets.
  • c) If we are under the responsibility to disclose or share data in order to comply with legal obligations and other agreements; or protect the rights, property, and security of PT Tonjoo Gagas Teknologi, our customers, and others. This includes exchanging information with other companies and organizations for the purposes of protection from fraud and credit risk reduction.




All personal information you provide to us is stored on a secure server. All payment transactions on our Services will be encrypted. By submitting your Personal Information to Our Services, you consent to the transfer, storage, and processing that occurs on our Services. We will take steps within the necessary reasonable limits to ensure that such Personal information is treated securely and in accordance with the Privacy Policy and applicable regulations.


All Personal Information you provide will be stored by Us: (1) as long as you are a user of our Services and (ii) at least 5(five) years from the date on which you cease to use our Services; or (iii) in accordance with the original purpose of the collection of such Personal Information.


In situations where we provide (or you choose) a password that allows you to access certain parts of our Services, you are responsible for maintaining the confidentiality of this password. You are not allowed to share your password with anyone.


Please note that the transmission of information over the internet is not completely secure. In the meantime, we will do our best to protect such personal information. We cannot guarantee the security of data transmitted to our Services; The risk of any transmission is your responsibility. Once we receive your Personal Information, we will use strict procedures and security features to prevent unauthorised access.




You may apply for the deletion of your Personal Information on Our Services or withdraw your consent for every or any collection, use or disclosure of your Personal Information by providing us with reasonable notice in writing through the contact details set out in section J of this Privacy Policy. Depending on the circumstances and nature of the application you are requesting, you must understand and acknowledge that after the withdrawal of such consent or removal request, you may no longer be able to use our Services. Withdrawal of your consent may result in termination of your Account or your contractual and transaction relationship with us, with all rights and obligations must be fulfilled. Upon receipt of notice to withdraw consent for the collection, use or disclosure of your Personal Information, we will inform you of the possible consequences of such withdrawal so that you can decide whether or not you wish to withdraw consent.


You may ask us to access and/or correct your Personal Information which is in our possession and control, by contacting us in the details provided below.


Our Services may contain links to and from sites belonging to Partner networks, ad loaders, and other affiliates from time to time, . If you follow a link to one of these sites, please note that those sites have their own Privacy Policies and that we are not responsible or have any liability to those policies. Please check these policies before you submit any information to these sites.




When you use our services, we may place a number of cookies on your browser. Cookies are small digital files containing letters and numbers that we store on your computer’s browser or hard drive with your consent. Cookies contain information that is transferred to the hard disk of your computer.


Cookies may be used for the following purposes: (1) enable certain functions, (2) provide analysis, (3) store your preferences; and (4) enable the delivery of advertisements and advertising based on behavior. Some of these cookies will only be used if you use certain features, or choose certain preferences, while some of these cookies will always be used.


We use cookies for the following reasons:


  1. Cookies are required for the operation of our services. This includes, for example, Cookies that allow you to enter a secure Area of our Services, use a shopping cart, or use an electronic billing service.
  2. Cookies allow us to recognize and count the number of visitors and see how visitors move around our services when they use them. This helps us improving how our services work, for example, by ensuring users find what they’re looking for easily and appropriately.
  3. Cookies are used to recognize you when returning to our Services. This allows us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  4. Cookies record your visits to our Services, the pages you have visited, and links you have followed. We will use this information to make our Services and the advertisements and all containing items more relevant to your interests. We may also share this information with third parties for such purposes.


Please note that third parties (including, for example, advertising networks and external service providers such as web traffic analysis services) may also use these Cookies, over which we have no control. These cookies tend to make our Services and the advertisements displayed on them more relevant to your interests, as well as improve the performance of our services.


You can delete Cookies by performing a clear data function on your web browser that allows you to reject the settings of all or part of cookies. However, you may not be able to access all or part of our Services.




By agreeing to the Privacy Policy, you and/or your parent, guardian or parent (in the event that you are under the age of 18 (eighteen) acknowledge that you have read and understood this Privacy Policy and agree to all of its terms. In particular, you agree and consent to us collecting, using, sharing, disclosing, storing, transferring or processing your Personal Information in accordance with this Privacy Policy.


In the event that you provide Personal Information relating to another individual (e.g. Personal Information relating to your spouse, family member, friend or other party) to us, you represent and warrant that you have obtained the consent of that individual to, and hereby consent on behalf of that individual to, the collection, use, disclosure and processing of their Personal Information by Us.




We and our Partners may send you and/or your parents, guardians or users direct marketing, advertising, and promotional communications through web browsers, posts, phone calls, short message services, email and/or other messaging applications (“Marketing Materials”) if you have agreed to subscribe to our mailing list, and/or agree to receive marketing and promotional materials from Us. You may choose not to receive such marketing communications at any time by contacting us through the contact details set out in section J of this Privacy Policy. Please note that if you opt out, we may still send you non-promotional messages, such as receipts or information about your Account.




Any changes we make to our privacy policy in the future will be published through this page and, when necessary, notified to you by email and/or other appropriate means. Please revisit this page from time to time to see any updates or changes to our Privacy Policy.



If you have any questions regarding this Privacy Policy or you wish to gain access to and/or make corrections to your Personal Information, please contact us via