“100% of customers are people. 100% of employees are people. If you do not understand people, you do not understand business. “
– Simon Sinek –


Simon Sinek’s tweet on Twitter in 2009 is true. Business is not always about the art of pleasing your customers. Business is also an art of how to stick up the employees who work for you. Their efforts give big contribution to your business growth.

This art of business is also interpreted similarly by Uber. As one of big company in online transportation, Uber understands that their driver partner is the pillar of the company. They bring company’s spirit and give maximum service for the customers.

Therefore, their performance deserve its own appreciation. So, Uber initiated an internal program called Uber Driver Loyalty to appreciate its drivers and maintain partner driver loyalty to Uber. Tonjoo was joined by Uber because of its capability to make this project happen.

With this Uber Driver Loyalty program, Uber driver partners will get coupons that can be redeemed at some Uber’s chosen vendors such as gas stations, travel agencies, online stores, marketplaces and many more. To get the coupons, the drivers can redeem the points they get from customers’ orders

This system may look simple but quite complicated. It requires deep system analysis and customization with Uber’s business methods. Moreover, vouchers can be used repeatedly according to the total points collected by driver partners. There is a particular algorithm needed to run this program.

In addition, Tonjoo also perform maintenance on the Uber’s web application server. Server maintenance is done to avoid bugs that may arise and keep an agile mobile app. A routine system maintenance is required to keep away the system down anytime. If this happens, of course it may disappoint the driver partners and Uber customers Maintenance server is also very important to maintain important data from consumers and driver partners.

Tonjoo’s capabilities and experience are proven in Uber’s internal project development. A rather complicated system is not a problem for Tonjoo. Tonjoo has helped Uber to understand its driver partners by realizing the Uber Loyalty Program. Uber also managed to maintain the loyalty of its driver partners, understand them, understand the business, and grow even more.

 

NEXT CASE STUDY

Universitas Gadjah Mada

Why Choose Tonjoo?

Profesional

Profesional

Legally incorporated agency with a team of professionals who work in-house and have >5 years of experience.

Advance Support

Advance Support

Maximum service with a 99.9% SLA guarantee. Each project will be carried out by a special team with full support and dedication.

Optimization for Performance

Optimization for Performance

Service guarantee with 100% performance optimization. We have helped many clients in achieving their goals.

End-to-End Service

End-to-End Service

Tonjoo provides comprehensive solutions covering analysis, design, development, implementation and maintenance after 'go live'.

Extensive Maintenance

Extensive Maintenance

Various maintenance packages that can be tailored to your needs and budget, with guaranteed 24-hour support.

Custom Exclusive Design Based on Demand

Custom Exclusive Design Based on Demand

Tonjoo provides custom website and application designs to suit your needs. The exclusive online store site is completely yours.

Lets Work Together!

Create your ideal website with us.







    Frequently Asked Questions (FAQ)

    • What are the benefits of Tonjoo's website development services?
      Tonjoo is a reputable company that specializes in website development, notably WordPress. Decades and dozens of our key clients have expressed satisfaction with the services we provide, including Hipwee, UGM, the Regional Government, and many others.
    • What Can We Expect From Tonjoo?
      System surveys, requirement assessment, planning, implementation, testing, and change, as well as maintenance, are all available. You can monitor the accuracy of our work through frequent communication.
    • How Long Does it Take to Create a Website?
      A website takes roughly 1-2 months to build and maintain on average. However, it is dependent on the scope of the work and your objectives, so we require some information in order to make an estimate of future work.
    • How to Create a Website with Tonjoo?
      You can input personal information such as your full name, email, phone number, estimated budget, and anything else we can assist you with in the contact form, and someone from our staff will contact you as soon as possible.